A booking deposit of 591 BAM (€300), including taxes and fees, is required to secure a booking. Payment can be made via direct bank deposit or credit card.
Security Deposit Refund
A security deposit is required for every caravan rental to ensure proper care of the caravan. The security deposit will be refunded within 7 days after the end of the rental period, contingent upon the following conditions:
Full payment of rental charges
Timely return of the caravan
Cleanliness of the caravan
Absence of damage
Proper condition of equipment
Waste-free toilet
Unused fire extinguisher
No major breaches of the Rental Contract
Rental Charges Payment
The remaining rental charges are due at least two weeks before caravan pick-up.
Cancellation and Refunds
Full Refund
Cancellations made more than 30 days before the scheduled collection date will be refunded in full.
Partial Refund
Cancellations made from 30 to 15 days before the scheduled collection date will result in a 50% refund of the amount paid.
No Refund
Cancellations made within 14 days before the scheduled collection date will incur a total charge (no-show fee) and no refund will be issued.
Important Notes
Refunds are processed using the same method of payment used for the booking deposit.
Please allow up to 14 business days for the refund to appear in your account.
If you have any questions or need assistance with the refund process, please contact our customer service team at info@caravanrental.ba] or call us at +387 62 888 066.
